{"id":1937,"date":"2025-08-21T14:35:03","date_gmt":"2025-08-21T12:35:03","guid":{"rendered":"https:\/\/www.oneytrust.com\/?page_id=1937"},"modified":"2026-02-19T14:16:11","modified_gmt":"2026-02-19T13:16:11","slug":"returns-fraud","status":"publish","type":"page","link":"https:\/\/www.oneytrust.com\/fr\/solutions\/returns-fraud\/","title":{"rendered":"Fraude au retour et remboursement"},"content":{"rendered":"<style>.kb-row-layout-wrap.wp-block-kadence-rowlayout.kb-row-layout-id1937_6b5abe-6a{margin-bottom:0px;}.kb-row-layout-id1937_6b5abe-6a > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id1937_6b5abe-6a > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id1937_6b5abe-6a > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:var( --global-content-width, 1172px 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data-slider-auto=\"false\" data-slider-speed=\"7000\" data-show-pause-button=\"false\"><div class=\"kb-bg-slide-contain\"><div class=\"kb-bg-slide kb-bg-slide-0\" style=\"background-image:url(https:\/\/www.oneytrust.com\/wp-content\/uploads\/2025\/08\/Above-the-fold-Background-Image-Desktop.png); background-size:cover; background-position:center top; background-repeat:no-repeat;\"><\/div><\/div><\/div><\/div><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top kb-theme-content-width\">\n<style>.kadence-column1937_d29b2a-e6 > .kt-inside-inner-col{display:flex;}.kadence-column1937_d29b2a-e6 > .kt-inside-inner-col,.kadence-column1937_d29b2a-e6 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column1937_d29b2a-e6 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column1937_d29b2a-e6 > .kt-inside-inner-col{flex-direction:column;align-items:center;}.kadence-column1937_d29b2a-e6 > .kt-inside-inner-col > .kb-image-is-ratio-size{align-self:stretch;}.kadence-column1937_d29b2a-e6 > .kt-inside-inner-col > .wp-block-kadence-advancedgallery{align-self:stretch;}.kadence-column1937_d29b2a-e6 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column1937_d29b2a-e6 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column1937_d29b2a-e6{position:relative;}@media all and (max-width: 1024px){.kadence-column1937_d29b2a-e6 > .kt-inside-inner-col{flex-direction:column;justify-content:center;align-items:center;}}@media all and (max-width: 767px){.kadence-column1937_d29b2a-e6 > .kt-inside-inner-col{flex-direction:column;justify-content:center;align-items:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column1937_d29b2a-e6 kb-section-dir-vertical\"><div class=\"kt-inside-inner-col\"><div class=\"gb-container gb-container-ec4e69f8\">\n<style>.kadence-column1937_11cc3a-cb > .kt-inside-inner-col{display:flex;}.kadence-column1937_11cc3a-cb{max-width:500px;margin-left:auto;margin-right:auto;}.wp-block-kadence-column.kb-section-dir-horizontal:not(.kb-section-md-dir-vertical)>.kt-inside-inner-col>.kadence-column1937_11cc3a-cb{-webkit-flex:0 1 500px;flex:0 1 500px;max-width:unset;margin-left:unset;margin-right:unset;}.kadence-column1937_11cc3a-cb > .kt-inside-inner-col,.kadence-column1937_11cc3a-cb > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column1937_11cc3a-cb > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column1937_11cc3a-cb > .kt-inside-inner-col{flex-direction:column;align-items:flex-start;}.kadence-column1937_11cc3a-cb > .kt-inside-inner-col > .kb-image-is-ratio-size{align-self:stretch;}.kadence-column1937_11cc3a-cb > .kt-inside-inner-col > .wp-block-kadence-advancedgallery{align-self:stretch;}.kadence-column1937_11cc3a-cb > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column1937_11cc3a-cb{text-align:left;}.kadence-column1937_11cc3a-cb, .kadence-column1937_11cc3a-cb h1, .kadence-column1937_11cc3a-cb h2, .kadence-column1937_11cc3a-cb h3, .kadence-column1937_11cc3a-cb h4, .kadence-column1937_11cc3a-cb h5, .kadence-column1937_11cc3a-cb h6{color:var(--global-palette3, #1A202C);}.kadence-column1937_11cc3a-cb{position:relative;}@media all and (min-width: 1025px){.wp-block-kadence-column.kb-section-dir-horizontal>.kt-inside-inner-col>.kadence-column1937_11cc3a-cb{-webkit-flex:0 1 500px;flex:0 1 500px;max-width:unset;margin-left:unset;margin-right:unset;}}@media all and (max-width: 1024px){.kadence-column1937_11cc3a-cb > .kt-inside-inner-col{padding-bottom:var(--global-kb-spacing-lg, 3rem);flex-direction:row;flex-wrap:wrap;align-items:center;justify-content:flex-start;}}@media all and (min-width: 768px) and (max-width: 1024px){.kadence-column1937_11cc3a-cb > .kt-inside-inner-col > *, .kadence-column1937_11cc3a-cb > .kt-inside-inner-col > figure.wp-block-image, .kadence-column1937_11cc3a-cb > .kt-inside-inner-col > figure.wp-block-kadence-image{margin-top:0px;margin-bottom:0px;}.kadence-column1937_11cc3a-cb > .kt-inside-inner-col > .kb-image-is-ratio-size{flex-grow:1;}}@media all and (max-width: 767px){.wp-block-kadence-column.kb-section-sm-dir-vertical:not(.kb-section-sm-dir-horizontal):not(.kb-section-sm-dir-specificity)>.kt-inside-inner-col>.kadence-column1937_11cc3a-cb{max-width:500px;-webkit-flex:1;flex:1;margin-left:auto;margin-right:auto;}.kadence-column1937_11cc3a-cb > .kt-inside-inner-col{flex-direction:row;flex-wrap:wrap;justify-content:flex-start;justify-content:flex-start;}.kadence-column1937_11cc3a-cb > .kt-inside-inner-col > *, .kadence-column1937_11cc3a-cb > .kt-inside-inner-col > figure.wp-block-image, .kadence-column1937_11cc3a-cb > .kt-inside-inner-col > figure.wp-block-kadence-image{margin-top:0px;margin-bottom:0px;}.kadence-column1937_11cc3a-cb > .kt-inside-inner-col > .kb-image-is-ratio-size{flex-grow:1;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column1937_11cc3a-cb kb-section-md-dir-horizontal\" data-aos=\"fade\" data-aos-duration=\"1000\" data-aos-delay=\"300\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading1937_0cfdc4-69, .wp-block-kadence-advancedheading.kt-adv-heading1937_0cfdc4-69[data-kb-block=\"kb-adv-heading1937_0cfdc4-69\"]{margin-bottom:var(--global-kb-spacing-xs, 1rem);text-align:left;line-height:1.2;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading1937_0cfdc4-69 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading1937_0cfdc4-69[data-kb-block=\"kb-adv-heading1937_0cfdc4-69\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading1937_0cfdc4-69, .wp-block-kadence-advancedheading.kt-adv-heading1937_0cfdc4-69[data-kb-block=\"kb-adv-heading1937_0cfdc4-69\"]{font-size:var(--global-kb-font-size-xxl, 4rem);}}<\/style>\n<h1 class=\"kt-adv-heading1937_0cfdc4-69 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading1937_0cfdc4-69\">Stoppez la fraude aux retours sans frustrer vos vrais clients.<\/h1>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading1937_d031ad-38, .wp-block-kadence-advancedheading.kt-adv-heading1937_d031ad-38[data-kb-block=\"kb-adv-heading1937_d031ad-38\"]{margin-bottom:var(--global-kb-spacing-sm, 1.5rem);text-align:left;font-size:16px;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading1937_d031ad-38 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading1937_d031ad-38[data-kb-block=\"kb-adv-heading1937_d031ad-38\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<p class=\"kt-adv-heading1937_d031ad-38 wp-block-kadence-advancedheading has-theme-palette-3-color has-text-color\" data-kb-block=\"kb-adv-heading1937_d031ad-38\">Oneytrust d\u00e9tecte les abus de retour et de remboursement, le wardrobing et les fausses d\u00e9clarations \u2014 tout en pr\u00e9servant une exp\u00e9rience fluide pour les acheteurs honn\u00eates.<\/p>\n\n\n\n<a class=\"gb-button gb-button-33d1e681\" href=\"#book\"><span class=\"gb-button-text\">Parler \u00e0 un expert<\/span><span class=\"gb-icon\"><svg viewbox=\"0 0 24.9 14.2\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">   <g>     <g id=\"Layer_1\">       <path d=\"M18,13.8c-.2,0-.5,0-.7-.3-.4-.4-.4-1,0-1.4l3.8-4H1c-.6,0-1-.4-1-1s.4-1,1-1h20.1l-3.8-4c-.4-.4-.4-1,0-1.4.4-.4,1-.4,1.4,0l6.1,6.4-6.1,6.4c-.2.2-.5.3-.7.3Z\"><\/path>     <\/g>   <\/g> <\/svg><\/span><\/a>\n<\/div><\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-resized has-custom-border\"><img loading=\"lazy\" decoding=\"async\" width=\"1072\" height=\"840\" src=\"https:\/\/www.oneytrust.com\/wp-content\/uploads\/2025\/08\/Return-Refund-Fraud-French-1.png\" alt=\"\" class=\"wp-image-2243\" style=\"border-radius:24px;object-fit:contain;width:560px;height:420px\" srcset=\"https:\/\/www.oneytrust.com\/wp-content\/uploads\/2025\/08\/Return-Refund-Fraud-French-1.png 1072w, https:\/\/www.oneytrust.com\/wp-content\/uploads\/2025\/08\/Return-Refund-Fraud-French-1-800x627.png 800w, https:\/\/www.oneytrust.com\/wp-content\/uploads\/2025\/08\/Return-Refund-Fraud-French-1-400x313.png 400w, https:\/\/www.oneytrust.com\/wp-content\/uploads\/2025\/08\/Return-Refund-Fraud-French-1-768x602.png 768w, https:\/\/www.oneytrust.com\/wp-content\/uploads\/2025\/08\/Return-Refund-Fraud-French-1-15x12.png 15w\" sizes=\"auto, (max-width: 1072px) 100vw, 1072px\" \/><\/figure>\n\n<\/div><\/div><\/div>\n\n<\/div><\/div>\n\n<style>.kb-row-layout-id1937_8cb08a-5e > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id1937_8cb08a-5e > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id1937_8cb08a-5e > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:var( --global-content-width, 1172px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);padding-top:96px;padding-bottom:88px;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id1937_8cb08a-5e > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id1937_8cb08a-5e > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id1937_8cb08a-5e > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id1937_8cb08a-5e alignnone has-theme-palette9-background-color kt-row-has-bg wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top kb-theme-content-width\">\n<style>.kadence-column1937_df7518-b2 > .kt-inside-inner-col{display:flex;}.kadence-column1937_df7518-b2 > .kt-inside-inner-col{padding-top:40px;padding-right:40px;padding-bottom:40px;padding-left:40px;}.kadence-column1937_df7518-b2 > .kt-inside-inner-col,.kadence-column1937_df7518-b2 > .kt-inside-inner-col:before{border-top-left-radius:24px;border-top-right-radius:24px;border-bottom-right-radius:24px;border-bottom-left-radius:24px;}.kadence-column1937_df7518-b2 > .kt-inside-inner-col{row-gap:32px;column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column1937_df7518-b2 > .kt-inside-inner-col{flex-direction:column;}.kadence-column1937_df7518-b2 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column1937_df7518-b2 > .kt-inside-inner-col{background-image:url('https:\/\/www.oneytrust.com\/wp-content\/uploads\/2025\/08\/Testimonial-Image-Background-Desktop.png');background-size:cover;background-position:center center;background-attachment:scroll;background-repeat:no-repeat;}.kadence-column1937_df7518-b2 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column1937_df7518-b2{position:relative;}@media all and (max-width: 1024px){.kadence-column1937_df7518-b2 > .kt-inside-inner-col{padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-right:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);padding-left:var(--global-kb-spacing-sm, 1.5rem);flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column1937_df7518-b2 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column1937_df7518-b2\"><div class=\"kt-inside-inner-col\">\n<h2 class=\"wp-block-heading\">Ce que disent nos clients...<\/h2>\n\n\n\n<p style=\"margin-top:0;margin-right:0;margin-bottom:0;margin-left:0;font-size:32px;font-style:italic;font-weight:300;line-height:1.2\">\u201cGr\u00e2ce \u00e0 Oneytrust, nous avons pu identifier et bloquer efficacement les r\u00e9seaux de fraude organis\u00e9s. Leur expertise et leurs solutions innovantes ont transform\u00e9 notre gestion interne de la fraude au retour et au remboursement. Aujourd\u2019hui, nous op\u00e9rons avec une s\u00e9r\u00e9nit\u00e9 et une confiance renforc\u00e9es.\u201d\u2014 Responsable Fraudes et paiement chez Galeries Lafayette<\/p>\n<\/div><\/div>\n\n<\/div><\/div>\n\n\n<figure class=\"wp-block-image size-full display-none-mob\" style=\"margin-top:var(--wp--preset--spacing--70)\"><img loading=\"lazy\" decoding=\"async\" width=\"3392\" height=\"1259\" src=\"https:\/\/www.oneytrust.com\/wp-content\/uploads\/2025\/09\/Returns-fraud-Diagram-1.png\" alt=\"\" class=\"wp-image-2407\" srcset=\"https:\/\/www.oneytrust.com\/wp-content\/uploads\/2025\/09\/Returns-fraud-Diagram-1.png 3393w, https:\/\/www.oneytrust.com\/wp-content\/uploads\/2025\/09\/Returns-fraud-Diagram-1-800x297.png 800w, https:\/\/www.oneytrust.com\/wp-content\/uploads\/2025\/09\/Returns-fraud-Diagram-1-1400x519.png 1400w, https:\/\/www.oneytrust.com\/wp-content\/uploads\/2025\/09\/Returns-fraud-Diagram-1-400x148.png 400w, https:\/\/www.oneytrust.com\/wp-content\/uploads\/2025\/09\/Returns-fraud-Diagram-1-768x285.png 768w, https:\/\/www.oneytrust.com\/wp-content\/uploads\/2025\/09\/Returns-fraud-Diagram-1-1536x570.png 1536w, https:\/\/www.oneytrust.com\/wp-content\/uploads\/2025\/09\/Returns-fraud-Diagram-1-2048x760.png 2048w, https:\/\/www.oneytrust.com\/wp-content\/uploads\/2025\/09\/Returns-fraud-Diagram-1-18x7.png 18w\" sizes=\"auto, (max-width: 3392px) 100vw, 3392px\" \/><\/figure>\n\n\n<style>.kb-row-layout-id1937_4ab8f3-b1 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id1937_4ab8f3-b1 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id1937_4ab8f3-b1 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:var( --global-content-width, 1172px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);padding-top:82px;padding-right:24px;padding-bottom:96px;padding-left:24px;grid-template-columns:repeat(2, minmax(0, 1fr));}.kb-row-layout-id1937_4ab8f3-b1 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id1937_4ab8f3-b1 > .kt-row-column-wrap{padding-top:75px;padding-bottom:75px;grid-template-columns:repeat(2, minmax(0, 1fr));}}@media all and (max-width: 767px){.kb-row-layout-id1937_4ab8f3-b1 > .kt-row-column-wrap{padding-top:45px;padding-bottom:45px;grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id1937_4ab8f3-b1 alignnone has-theme-palette9-background-color kt-row-has-bg wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top kb-theme-content-width\">\n<style>.kadence-column1937_d153a9-7c > .kt-inside-inner-col,.kadence-column1937_d153a9-7c > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column1937_d153a9-7c > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column1937_d153a9-7c > .kt-inside-inner-col{flex-direction:column;}.kadence-column1937_d153a9-7c > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column1937_d153a9-7c > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column1937_d153a9-7c{position:relative;}@media all and (max-width: 1024px){.kadence-column1937_d153a9-7c > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column1937_d153a9-7c > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column1937_d153a9-7c\"><div class=\"kt-inside-inner-col\">\n<figure class=\"gb-block-image gb-block-image-68709101\"><img loading=\"lazy\" decoding=\"async\" width=\"960\" height=\"866\" class=\"gb-image gb-image-68709101\" src=\"https:\/\/www.oneytrust.com\/wp-content\/uploads\/2025\/09\/Luxury-Goods-Section-4-French-1.png\" alt=\"\" title=\"Luxury Goods Section 2\" srcset=\"https:\/\/www.oneytrust.com\/wp-content\/uploads\/2025\/09\/Luxury-Goods-Section-4-French-1.png 960w, https:\/\/www.oneytrust.com\/wp-content\/uploads\/2025\/09\/Luxury-Goods-Section-4-French-1-800x722.png 800w, https:\/\/www.oneytrust.com\/wp-content\/uploads\/2025\/09\/Luxury-Goods-Section-4-French-1-400x361.png 400w, https:\/\/www.oneytrust.com\/wp-content\/uploads\/2025\/09\/Luxury-Goods-Section-4-French-1-768x693.png 768w, https:\/\/www.oneytrust.com\/wp-content\/uploads\/2025\/09\/Luxury-Goods-Section-4-French-1-13x12.png 13w\" sizes=\"auto, (max-width: 960px) 100vw, 960px\" \/><\/figure>\n<\/div><\/div>\n\n\n<style>.kadence-column1937_c8e597-55 > .kt-inside-inner-col,.kadence-column1937_c8e597-55 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column1937_c8e597-55 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column1937_c8e597-55 > .kt-inside-inner-col{flex-direction:column;}.kadence-column1937_c8e597-55 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column1937_c8e597-55 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column1937_c8e597-55{position:relative;}@media all and (max-width: 1024px){.kadence-column1937_c8e597-55 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column1937_c8e597-55 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}.kadence-column1937_c8e597-55 {}<\/style>\n<div class=\"wp-block-kadence-column kadence-column1937_c8e597-55\"><div class=\"kt-inside-inner-col\">\n<h2 class=\"wp-block-heading\">La fraude aux retours, la nouvelle fraude au paiement<\/h2>\n\n\n\n<p>Souvent invisible au d\u00e9part, la fraude aux retours devient vite un sch\u00e9ma r\u00e9current et co\u00fbteux. Des fausses d\u00e9clarations aux identit\u00e9s synth\u00e9tiques en passant par l\u2019abus r\u00e9p\u00e9t\u00e9 des politiques de retour, les fraudeurs redoublent d\u2019ing\u00e9niosit\u00e9 \u2014 et ce sont les marchands qui en subissent les pertes.<\/p>\n\n\n\n<p><strong>D\u00e9fis fr\u00e9quents:<\/strong><br><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>R\u00e9seaux criminels :<\/strong> gangs organis\u00e9s ciblant des produits de valeur.<br><\/li>\n\n\n\n<li><strong>Fausses d\u00e9clarations :<\/strong> re\u00e7us falsifi\u00e9s ou documents truqu\u00e9s pour d\u00e9clencher un remboursement.<br><\/li>\n\n\n\n<li><strong>Abus r\u00e9currents :<\/strong> wardrobing, clients exploitant \u00e0 outrance les politiques de retour.<\/li>\n<\/ul>\n<\/div><\/div>\n\n<\/div><\/div>\n\n<style>.kb-row-layout-id1937_cfba58-a7 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id1937_cfba58-a7 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id1937_cfba58-a7 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:96px;padding-bottom:96px;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id1937_cfba58-a7{background-image:url('https:\/\/www.oneytrust.com\/wp-content\/uploads\/2025\/08\/Process-overview-Section-background.png');background-size:cover;background-position:center center;background-attachment:scroll;background-repeat:no-repeat;}.kb-row-layout-id1937_cfba58-a7 > .kt-row-layout-overlay{opacity:0.30;}.kb-row-layout-id1937_cfba58-a7 ,.kb-row-layout-id1937_cfba58-a7 h1,.kb-row-layout-id1937_cfba58-a7 h2,.kb-row-layout-id1937_cfba58-a7 h3,.kb-row-layout-id1937_cfba58-a7 h4,.kb-row-layout-id1937_cfba58-a7 h5,.kb-row-layout-id1937_cfba58-a7 h6{color:var(--global-palette3, #1A202C);}@media all and (max-width: 1024px){.kb-row-layout-id1937_cfba58-a7 > .kt-row-column-wrap{padding-top:65px;padding-bottom:50px;grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id1937_cfba58-a7 > .kt-row-column-wrap{padding-top:32px;padding-bottom:32px;grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id1937_cfba58-a7 alignnone has-theme-palette9-background-color kt-row-has-bg wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column1937_3afaae-5b > .kt-inside-inner-col,.kadence-column1937_3afaae-5b > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column1937_3afaae-5b > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column1937_3afaae-5b > .kt-inside-inner-col{flex-direction:column;}.kadence-column1937_3afaae-5b > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column1937_3afaae-5b > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column1937_3afaae-5b{position:relative;}@media all and (max-width: 1024px){.kadence-column1937_3afaae-5b > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column1937_3afaae-5b > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column1937_3afaae-5b\"><div class=\"kt-inside-inner-col\"><style>.kadence-column1937_e9e821-8e > .kt-inside-inner-col{display:flex;}.kadence-column1937_e9e821-8e > .kt-inside-inner-col,.kadence-column1937_e9e821-8e > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column1937_e9e821-8e > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column1937_e9e821-8e > .kt-inside-inner-col{flex-direction:column;justify-content:center;align-items:center;}.kadence-column1937_e9e821-8e > .kt-inside-inner-col > .kb-image-is-ratio-size{align-self:stretch;}.kadence-column1937_e9e821-8e > .kt-inside-inner-col > .wp-block-kadence-advancedgallery{align-self:stretch;}.kadence-column1937_e9e821-8e > .kt-inside-inner-col > .aligncenter{width:100%;}.kt-row-column-wrap > .kadence-column1937_e9e821-8e{align-self:center;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column1937_e9e821-8e{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column1937_e9e821-8e > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column1937_e9e821-8e > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column1937_e9e821-8e{position:relative;}@media all and (max-width: 1024px){.kt-row-column-wrap > .kadence-column1937_e9e821-8e{align-self:center;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column1937_e9e821-8e{align-self:auto;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column1937_e9e821-8e > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 1024px){.kadence-column1937_e9e821-8e > .kt-inside-inner-col{flex-direction:column;justify-content:center;align-items:center;}}@media all and (max-width: 767px){.kt-row-column-wrap > .kadence-column1937_e9e821-8e{align-self:center;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column1937_e9e821-8e{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column1937_e9e821-8e > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column1937_e9e821-8e > .kt-inside-inner-col{flex-direction:column;justify-content:center;align-items:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column1937_e9e821-8e\"><div class=\"kt-inside-inner-col\"><style>.kadence-column1937_b276fa-93 > .kt-inside-inner-col,.kadence-column1937_b276fa-93 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column1937_b276fa-93 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column1937_b276fa-93 > .kt-inside-inner-col{flex-direction:column;}.kadence-column1937_b276fa-93 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column1937_b276fa-93 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column1937_b276fa-93{position:relative;}@media all and (max-width: 1024px){.kadence-column1937_b276fa-93 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column1937_b276fa-93 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column1937_b276fa-93\"><div class=\"kt-inside-inner-col\"><\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\" style=\"font-size:32px\">Comment nous d\u00e9tectons et bloquons les abus de retour et remboursement<\/h2>\n\n\n<style>.kadence-column1937_2ed2ae-3f > .kt-inside-inner-col{display:flex;}.kadence-column1937_2ed2ae-3f > .kt-inside-inner-col,.kadence-column1937_2ed2ae-3f > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column1937_2ed2ae-3f > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column1937_2ed2ae-3f > .kt-inside-inner-col{flex-direction:row;flex-wrap:wrap;align-items:stretch;justify-content:center;flex-wrap:nowrap;}.kadence-column1937_2ed2ae-3f > .kt-inside-inner-col > *, .kadence-column1937_2ed2ae-3f > .kt-inside-inner-col > figure.wp-block-image, .kadence-column1937_2ed2ae-3f > .kt-inside-inner-col > figure.wp-block-kadence-image{margin-top:0px;margin-bottom:0px;}.kadence-column1937_2ed2ae-3f > .kt-inside-inner-col > .kb-image-is-ratio-size{flex-grow:1;}.kt-row-column-wrap > .kadence-column1937_2ed2ae-3f{align-self:center;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column1937_2ed2ae-3f{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column1937_2ed2ae-3f > .kt-inside-inner-col{align-items:center;}.kadence-column1937_2ed2ae-3f > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column1937_2ed2ae-3f{position:relative;}@media all and (max-width: 1024px){.kadence-column1937_2ed2ae-3f > .kt-inside-inner-col{row-gap:24px;column-gap:24px;flex-direction:column;justify-content:stretch;align-items:flex-start;flex-wrap:nowrap;}}@media all and (max-width: 1024px){.kt-row-column-wrap > .kadence-column1937_2ed2ae-3f{align-self:center;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column1937_2ed2ae-3f{align-self:auto;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column1937_2ed2ae-3f > .kt-inside-inner-col{flex-direction:column;justify-content:stretch;}}@media all and (max-width: 1024px){.wp-block-kadence-column.kb-section-dir-horizontal.kadence-column1937_2ed2ae-3f > .kt-inside-inner-col > *{-webkit-flex:unset;flex:unset;}}@media all and (max-width: 1024px){.wp-block-kadence-column.kb-section-dir-horizontal.kadence-column1937_2ed2ae-3f > .kt-inside-inner-col > .wp-block-kadence-infobox{align-self:unset;}}@media all and (max-width: 767px){.kt-row-column-wrap > .kadence-column1937_2ed2ae-3f{align-self:center;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column1937_2ed2ae-3f{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column1937_2ed2ae-3f > .kt-inside-inner-col{flex-direction:column;justify-content:stretch;}.kadence-column1937_2ed2ae-3f > .kt-inside-inner-col{flex-direction:column;justify-content:stretch;align-items:flex-start;}}.kadence-column1937_2ed2ae-3f {}.solutions-item-row .kt-inside-inner-col {    height: 100%!important;}<\/style>\n<div class=\"wp-block-kadence-column kadence-column1937_2ed2ae-3f kb-section-dir-horizontal kb-section-md-dir-vertical solutions-item-row\"><div class=\"kt-inside-inner-col\"><style>.kadence-column1937_da885c-77{max-width:263px;margin-left:auto;margin-right:auto;}.wp-block-kadence-column.kb-section-dir-horizontal:not(.kb-section-md-dir-vertical)>.kt-inside-inner-col>.kadence-column1937_da885c-77{-webkit-flex:0 1 263px;flex:0 1 263px;max-width:unset;margin-left:unset;margin-right:unset;}.kadence-column1937_da885c-77 > .kt-inside-inner-col{padding-top:24px;padding-right:24px;padding-bottom:24px;padding-left:24px;}.kadence-column1937_da885c-77 > .kt-inside-inner-col{border-top:2px solid #f3f3f3;border-right:2px solid #f3f3f3;border-bottom:2px solid #f3f3f3;border-left:2px solid #f3f3f3;}.kadence-column1937_da885c-77 > .kt-inside-inner-col,.kadence-column1937_da885c-77 > .kt-inside-inner-col:before{border-top-left-radius:24px;border-top-right-radius:24px;border-bottom-right-radius:24px;border-bottom-left-radius:24px;}.kadence-column1937_da885c-77 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column1937_da885c-77 > .kt-inside-inner-col{flex-direction:column;}.kadence-column1937_da885c-77 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column1937_da885c-77 > .kt-inside-inner-col{background-color:var(--global-palette9, #ffffff);}.kadence-column1937_da885c-77 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column1937_da885c-77{position:relative;}@media all and (min-width: 1025px){.wp-block-kadence-column.kb-section-dir-horizontal>.kt-inside-inner-col>.kadence-column1937_da885c-77{-webkit-flex:0 1 263px;flex:0 1 263px;max-width:unset;margin-left:unset;margin-right:unset;}}@media all and (max-width: 1024px){.kadence-column1937_da885c-77 > .kt-inside-inner-col{border-top:2px solid #f3f3f3;border-right:2px solid #f3f3f3;border-bottom:2px solid #f3f3f3;border-left:2px solid #f3f3f3;flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column1937_da885c-77 > .kt-inside-inner-col{border-top:2px solid #f3f3f3;border-right:2px solid #f3f3f3;border-bottom:2px solid #f3f3f3;border-left:2px solid #f3f3f3;flex-direction:column;justify-content:center;}.wp-block-kadence-column.kb-section-sm-dir-vertical:not(.kb-section-sm-dir-horizontal):not(.kb-section-sm-dir-specificity)>.kt-inside-inner-col>.kadence-column1937_da885c-77{max-width:263px;-webkit-flex:1;flex:1;margin-left:auto;margin-right:auto;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column1937_da885c-77 solutions-item-row__item\"><div class=\"kt-inside-inner-col\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"48\" height=\"48\" src=\"https:\/\/www.oneytrust.com\/wp-content\/uploads\/2025\/08\/Frame-50.svg\" alt=\"\" class=\"wp-image-1794\"\/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" style=\"font-size:20px\">Historique comportemental et scoring d\u2019identit\u00e9<\/h2>\n\n\n\n<p>Analyse des signaux comportementaux (fr\u00e9quence des retours, cycle de vie client, historique de compte) pour identifier les profils abusifs et multi-identit\u00e9s.<\/p>\n<\/div><\/div>\n\n\n<style>.kadence-column1937_18804a-18{max-width:263px;margin-left:auto;margin-right:auto;}.wp-block-kadence-column.kb-section-dir-horizontal:not(.kb-section-md-dir-vertical)>.kt-inside-inner-col>.kadence-column1937_18804a-18{-webkit-flex:0 1 263px;flex:0 1 263px;max-width:unset;margin-left:unset;margin-right:unset;}.kadence-column1937_18804a-18 > .kt-inside-inner-col{padding-top:24px;padding-right:24px;padding-bottom:24px;padding-left:24px;}.kadence-column1937_18804a-18 > .kt-inside-inner-col{border-top:2px solid #f3f3f3;border-right:2px solid #f3f3f3;border-bottom:2px solid #f3f3f3;border-left:2px solid #f3f3f3;}.kadence-column1937_18804a-18 > .kt-inside-inner-col,.kadence-column1937_18804a-18 > .kt-inside-inner-col:before{border-top-left-radius:24px;border-top-right-radius:24px;border-bottom-right-radius:24px;border-bottom-left-radius:24px;}.kadence-column1937_18804a-18 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column1937_18804a-18 > .kt-inside-inner-col{flex-direction:column;}.kadence-column1937_18804a-18 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column1937_18804a-18 > .kt-inside-inner-col{background-color:var(--global-palette9, #ffffff);}.kadence-column1937_18804a-18 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column1937_18804a-18{position:relative;}@media all and (min-width: 1025px){.wp-block-kadence-column.kb-section-dir-horizontal>.kt-inside-inner-col>.kadence-column1937_18804a-18{-webkit-flex:0 1 263px;flex:0 1 263px;max-width:unset;margin-left:unset;margin-right:unset;}}@media all and (max-width: 1024px){.kadence-column1937_18804a-18 > .kt-inside-inner-col{border-top:2px solid #f3f3f3;border-right:2px solid #f3f3f3;border-bottom:2px solid #f3f3f3;border-left:2px solid #f3f3f3;flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column1937_18804a-18 > .kt-inside-inner-col{border-top:2px solid #f3f3f3;border-right:2px solid #f3f3f3;border-bottom:2px solid #f3f3f3;border-left:2px solid #f3f3f3;flex-direction:column;justify-content:center;}.wp-block-kadence-column.kb-section-sm-dir-vertical:not(.kb-section-sm-dir-horizontal):not(.kb-section-sm-dir-specificity)>.kt-inside-inner-col>.kadence-column1937_18804a-18{max-width:263px;-webkit-flex:1;flex:1;margin-left:auto;margin-right:auto;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column1937_18804a-18 solutions-item-row__item\"><div class=\"kt-inside-inner-col\"><style>.kb-image1937_092a6d-28 .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image1937_092a6d-28 image-is-svg\"><img loading=\"lazy\" decoding=\"async\" width=\"48\" height=\"49\" src=\"https:\/\/www.oneytrust.com\/wp-content\/uploads\/2025\/08\/plugs.svg\" alt=\"\" class=\"kb-img wp-image-1815\"\/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" style=\"font-size:20px\">Validation des documents et d\u00e9clarations<\/h2>\n\n\n\n<p>Analyse avanc\u00e9e des pi\u00e8ces justificatives (re\u00e7us, factures, pi\u00e8ces d\u2019identit\u00e9) gr\u00e2ce aux m\u00e9tadonn\u00e9es et d\u00e9tection d\u2019incoh\u00e9rences pour limiter les traitements manuels.<\/p>\n<\/div><\/div>\n\n\n<style>.kadence-column1937_f8e01f-9e{max-width:263px;margin-left:auto;margin-right:auto;}.wp-block-kadence-column.kb-section-dir-horizontal:not(.kb-section-md-dir-vertical)>.kt-inside-inner-col>.kadence-column1937_f8e01f-9e{-webkit-flex:0 1 263px;flex:0 1 263px;max-width:unset;margin-left:unset;margin-right:unset;}.kadence-column1937_f8e01f-9e > .kt-inside-inner-col{padding-top:24px;padding-right:24px;padding-bottom:24px;padding-left:24px;}.kadence-column1937_f8e01f-9e > .kt-inside-inner-col{border-top:2px solid #f3f3f3;border-right:2px solid #f3f3f3;border-bottom:2px solid #f3f3f3;border-left:2px solid #f3f3f3;}.kadence-column1937_f8e01f-9e > .kt-inside-inner-col,.kadence-column1937_f8e01f-9e > .kt-inside-inner-col:before{border-top-left-radius:24px;border-top-right-radius:24px;border-bottom-right-radius:24px;border-bottom-left-radius:24px;}.kadence-column1937_f8e01f-9e > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column1937_f8e01f-9e > .kt-inside-inner-col{flex-direction:column;}.kadence-column1937_f8e01f-9e > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column1937_f8e01f-9e > .kt-inside-inner-col{background-color:var(--global-palette9, #ffffff);}.kadence-column1937_f8e01f-9e > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column1937_f8e01f-9e{position:relative;}@media all and (min-width: 1025px){.wp-block-kadence-column.kb-section-dir-horizontal>.kt-inside-inner-col>.kadence-column1937_f8e01f-9e{-webkit-flex:0 1 263px;flex:0 1 263px;max-width:unset;margin-left:unset;margin-right:unset;}}@media all and (max-width: 1024px){.kadence-column1937_f8e01f-9e > .kt-inside-inner-col{border-top:2px solid #f3f3f3;border-right:2px solid #f3f3f3;border-bottom:2px solid #f3f3f3;border-left:2px solid #f3f3f3;flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column1937_f8e01f-9e > .kt-inside-inner-col{border-top:2px solid #f3f3f3;border-right:2px solid #f3f3f3;border-bottom:2px solid #f3f3f3;border-left:2px solid #f3f3f3;flex-direction:column;justify-content:center;}.wp-block-kadence-column.kb-section-sm-dir-vertical:not(.kb-section-sm-dir-horizontal):not(.kb-section-sm-dir-specificity)>.kt-inside-inner-col>.kadence-column1937_f8e01f-9e{max-width:263px;-webkit-flex:1;flex:1;margin-left:auto;margin-right:auto;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column1937_f8e01f-9e solutions-item-row__item\"><div class=\"kt-inside-inner-col\"><style>.kb-image1937_0a2dc5-db .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image1937_0a2dc5-db image-is-svg\"><img loading=\"lazy\" decoding=\"async\" width=\"48\" height=\"49\" src=\"https:\/\/www.oneytrust.com\/wp-content\/uploads\/2025\/08\/mesh.svg\" alt=\"\" class=\"kb-img wp-image-1816\"\/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" style=\"font-size:20px\">Corr\u00e9lation r\u00e9seaux et appareils<\/h2>\n\n\n\n<p>Croisement des appareils, adresses de livraison et donn\u00e9es d\u2019identit\u00e9 sur le r\u00e9seau Oneytrust, nous exposons les r\u00e9seaux de fraude organis\u00e9e \u2014 m\u00eame lorsqu\u2019ils utilisent plusieurs comptes.<\/p>\n<\/div><\/div>\n\n\n<style>.kadence-column1937_3bae4c-20{max-width:263px;margin-left:auto;margin-right:auto;}.wp-block-kadence-column.kb-section-dir-horizontal:not(.kb-section-md-dir-vertical)>.kt-inside-inner-col>.kadence-column1937_3bae4c-20{-webkit-flex:0 1 263px;flex:0 1 263px;max-width:unset;margin-left:unset;margin-right:unset;}.kadence-column1937_3bae4c-20 > .kt-inside-inner-col{padding-top:24px;padding-right:24px;padding-bottom:24px;padding-left:24px;}.kadence-column1937_3bae4c-20 > .kt-inside-inner-col{border-top:2px solid #f3f3f3;border-right:2px solid #f3f3f3;border-bottom:2px solid #f3f3f3;border-left:2px solid #f3f3f3;}.kadence-column1937_3bae4c-20 > .kt-inside-inner-col,.kadence-column1937_3bae4c-20 > .kt-inside-inner-col:before{border-top-left-radius:24px;border-top-right-radius:24px;border-bottom-right-radius:24px;border-bottom-left-radius:24px;}.kadence-column1937_3bae4c-20 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column1937_3bae4c-20 > .kt-inside-inner-col{flex-direction:column;}.kadence-column1937_3bae4c-20 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column1937_3bae4c-20 > .kt-inside-inner-col{background-color:var(--global-palette9, #ffffff);}.kadence-column1937_3bae4c-20 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column1937_3bae4c-20{position:relative;}@media all and (min-width: 1025px){.wp-block-kadence-column.kb-section-dir-horizontal>.kt-inside-inner-col>.kadence-column1937_3bae4c-20{-webkit-flex:0 1 263px;flex:0 1 263px;max-width:unset;margin-left:unset;margin-right:unset;}}@media all and (max-width: 1024px){.kadence-column1937_3bae4c-20 > .kt-inside-inner-col{display:flex;border-top:2px solid #f3f3f3;border-right:2px solid #f3f3f3;border-bottom:2px solid #f3f3f3;border-left:2px solid #f3f3f3;flex-direction:column;justify-content:center;align-items:flex-start;}}@media all and (max-width: 767px){.kadence-column1937_3bae4c-20 > .kt-inside-inner-col{border-top:2px solid #f3f3f3;border-right:2px solid #f3f3f3;border-bottom:2px solid #f3f3f3;border-left:2px solid #f3f3f3;flex-direction:column;justify-content:center;align-items:flex-start;}.wp-block-kadence-column.kb-section-sm-dir-vertical:not(.kb-section-sm-dir-horizontal):not(.kb-section-sm-dir-specificity)>.kt-inside-inner-col>.kadence-column1937_3bae4c-20{max-width:263px;-webkit-flex:1;flex:1;margin-left:auto;margin-right:auto;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column1937_3bae4c-20 solutions-item-row__item\"><div class=\"kt-inside-inner-col\"><style>.kb-image1937_cf980e-00 .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image1937_cf980e-00 image-is-svg\"><img loading=\"lazy\" decoding=\"async\" width=\"48\" height=\"49\" src=\"https:\/\/www.oneytrust.com\/wp-content\/uploads\/2025\/08\/mesh.svg\" alt=\"\" class=\"kb-img wp-image-1816\"\/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" style=\"font-size:20px\">Contr\u00f4les de risque \u00e9volutifs<\/h2>\n\n\n\n<p>Seuils automatis\u00e9s pour prioriser les cas \u00e0 haut risque : revue manuelle, \u00e9mission d\u2019un avoir plut\u00f4t qu\u2019un remboursement, ou blocage cibl\u00e9 \u2014 sans d\u00e9grader l\u2019exp\u00e9rience des clients fiables.<\/p>\n<\/div><\/div>\n\n\n<style>.kadence-column1937_484b25-b9{max-width:263px;margin-left:auto;margin-right:auto;}.wp-block-kadence-column.kb-section-dir-horizontal:not(.kb-section-md-dir-vertical)>.kt-inside-inner-col>.kadence-column1937_484b25-b9{-webkit-flex:0 1 263px;flex:0 1 263px;max-width:unset;margin-left:unset;margin-right:unset;}.kadence-column1937_484b25-b9 > .kt-inside-inner-col{padding-top:24px;padding-right:24px;padding-bottom:24px;padding-left:24px;}.kadence-column1937_484b25-b9 > .kt-inside-inner-col{border-top:2px solid #f3f3f3;border-right:2px solid #f3f3f3;border-bottom:2px solid #f3f3f3;border-left:2px solid #f3f3f3;}.kadence-column1937_484b25-b9 > .kt-inside-inner-col,.kadence-column1937_484b25-b9 > .kt-inside-inner-col:before{border-top-left-radius:24px;border-top-right-radius:24px;border-bottom-right-radius:24px;border-bottom-left-radius:24px;}.kadence-column1937_484b25-b9 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column1937_484b25-b9 > .kt-inside-inner-col{flex-direction:column;}.kadence-column1937_484b25-b9 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column1937_484b25-b9 > .kt-inside-inner-col{background-color:var(--global-palette9, #ffffff);}.kadence-column1937_484b25-b9 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column1937_484b25-b9{position:relative;}@media all and (min-width: 1025px){.wp-block-kadence-column.kb-section-dir-horizontal>.kt-inside-inner-col>.kadence-column1937_484b25-b9{-webkit-flex:0 1 263px;flex:0 1 263px;max-width:unset;margin-left:unset;margin-right:unset;}}@media all and (max-width: 1024px){.kadence-column1937_484b25-b9 > .kt-inside-inner-col{display:flex;border-top:2px solid #f3f3f3;border-right:2px solid #f3f3f3;border-bottom:2px solid #f3f3f3;border-left:2px solid #f3f3f3;flex-direction:column;justify-content:center;align-items:flex-start;}}@media all and (max-width: 767px){.kadence-column1937_484b25-b9 > .kt-inside-inner-col{border-top:2px solid #f3f3f3;border-right:2px solid #f3f3f3;border-bottom:2px solid #f3f3f3;border-left:2px solid #f3f3f3;flex-direction:column;justify-content:center;align-items:flex-start;}.wp-block-kadence-column.kb-section-sm-dir-vertical:not(.kb-section-sm-dir-horizontal):not(.kb-section-sm-dir-specificity)>.kt-inside-inner-col>.kadence-column1937_484b25-b9{max-width:263px;-webkit-flex:1;flex:1;margin-left:auto;margin-right:auto;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column1937_484b25-b9 solutions-item-row__item\"><div class=\"kt-inside-inner-col\"><style>.kb-image1937_df6b43-13 .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image1937_df6b43-13 image-is-svg\"><img loading=\"lazy\" decoding=\"async\" width=\"48\" height=\"49\" src=\"https:\/\/www.oneytrust.com\/wp-content\/uploads\/2025\/08\/mesh.svg\" alt=\"\" class=\"kb-img wp-image-1816\"\/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" style=\"font-size:20px\">Veille et surveillance du Darknet<\/h2>\n\n\n\n<p>Monitoring constant des forums et marketplaces frauduleux, y compris sur le Darknet, pour identifier les nouvelles m\u00e9thodes de fraude et bloquer les abus avant qu\u2019ils ne se g\u00e9n\u00e9ralisent.<\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<\/div><\/div>\n\n<style>.kb-row-layout-id1937_0a84ab-bc > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id1937_0a84ab-bc > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id1937_0a84ab-bc > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:var( --global-content-width, 1172px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);padding-top:var(--global-kb-spacing-3xl, 6.5rem);padding-bottom:var(--global-kb-spacing-3xl, 6.5rem);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id1937_0a84ab-bc{background-color:#fce9fe;}.kb-row-layout-id1937_0a84ab-bc > .kt-row-layout-overlay{opacity:0.00;background:linear-gradient(84deg,rgb(3,1,54) 0%,var(--global-palette1) 100%);mix-blend-mode:normal;}.kb-row-layout-id1937_0a84ab-bc ,.kb-row-layout-id1937_0a84ab-bc h1,.kb-row-layout-id1937_0a84ab-bc h2,.kb-row-layout-id1937_0a84ab-bc h3,.kb-row-layout-id1937_0a84ab-bc h4,.kb-row-layout-id1937_0a84ab-bc h5,.kb-row-layout-id1937_0a84ab-bc h6{color:var(--global-palette3, #1A202C);}.kb-row-layout-id1937_0a84ab-bc .kt-row-layout-bottom-sep{height:100px;}.kb-row-layout-id1937_0a84ab-bc .kt-row-layout-bottom-sep svg{width:100%;}.kb-row-layout-id1937_0a84ab-bc .kt-row-layout-bottom-sep svg{fill:#ffffff!important;}@media all and (max-width: 1024px){.kb-row-layout-id1937_0a84ab-bc > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 1024px){.kb-row-layout-id1937_0a84ab-bc .kt-row-layout-bottom-sep{height:px;}}@media all and (max-width: 1024px){.kb-row-layout-id1937_0a84ab-bc .kt-row-layout-bottom-sep svg{width:%;}}@media all and (max-width: 767px){.kb-row-layout-id1937_0a84ab-bc > .kt-row-column-wrap{padding-top:var(--global-kb-spacing-xxl, 5rem);padding-bottom:var(--global-kb-spacing-xxl, 5rem);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id1937_0a84ab-bc .kt-row-layout-bottom-sep{height:px;}.kb-row-layout-id1937_0a84ab-bc .kt-row-layout-bottom-sep svg{width:%;}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id1937_0a84ab-bc alignnone kt-row-has-bg accordion-section wp-block-kadence-rowlayout\"><div class=\"kt-row-layout-overlay kt-row-overlay-gradient\"><\/div><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top kb-theme-content-width\">\n<style>.kadence-column1937_cccaec-74 > .kt-inside-inner-col,.kadence-column1937_cccaec-74 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column1937_cccaec-74 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column1937_cccaec-74 > .kt-inside-inner-col{flex-direction:column;}.kadence-column1937_cccaec-74 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column1937_cccaec-74 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column1937_cccaec-74, .kadence-column1937_cccaec-74 h1, .kadence-column1937_cccaec-74 h2, .kadence-column1937_cccaec-74 h3, .kadence-column1937_cccaec-74 h4, .kadence-column1937_cccaec-74 h5, .kadence-column1937_cccaec-74 h6{color:var(--global-palette3, #1A202C);}.kadence-column1937_cccaec-74{position:relative;}@media all and (max-width: 1024px){.kadence-column1937_cccaec-74 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column1937_cccaec-74 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column1937_cccaec-74 kb-section-dir-vertical\"><div class=\"kt-inside-inner-col\">\n<h2 class=\"wp-block-heading has-text-align-center\">Fraude au retour: ce que veulent savoir les professionnels<\/h2>\n\n\n<style>.kadence-column1937_9480c0-13 > .kt-inside-inner-col,.kadence-column1937_9480c0-13 > .kt-inside-inner-col:before{border-top-left-radius:24px;border-top-right-radius:24px;border-bottom-right-radius:24px;border-bottom-left-radius:24px;}.kadence-column1937_9480c0-13 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column1937_9480c0-13 > .kt-inside-inner-col{flex-direction:column;}.kadence-column1937_9480c0-13 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column1937_9480c0-13 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column1937_9480c0-13, .kadence-column1937_9480c0-13 h1, .kadence-column1937_9480c0-13 h2, .kadence-column1937_9480c0-13 h3, .kadence-column1937_9480c0-13 h4, .kadence-column1937_9480c0-13 h5, .kadence-column1937_9480c0-13 h6{color:var(--global-palette3, #1A202C);}.kadence-column1937_9480c0-13{position:relative;}.kadence-column1937_9480c0-13, .kt-inside-inner-col > .kadence-column1937_9480c0-13:not(.specificity){margin-top:40px;}@media all and (max-width: 1024px){.kadence-column1937_9480c0-13 > .kt-inside-inner-col{padding-top:12px;padding-right:12px;padding-bottom:12px;padding-left:12px;flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column1937_9480c0-13 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column1937_9480c0-13, .kt-inside-inner-col > .kadence-column1937_9480c0-13:not(.specificity){margin-top:30px;}}.kadence-column1937_9480c0-13 {}.margin-top{  margin-top:24px;}.inner-tab {  background: rgba(255, 255, 255, .07);  padding: 12px 24px 0px 24px;  border-radius: 12px;}<\/style>\n<div class=\"wp-block-kadence-column kadence-column1937_9480c0-13\"><div class=\"kt-inside-inner-col\"><style>.kt-accordion-id1937_5d7e73-41 .kt-accordion-inner-wrap{column-gap:var(--global-kb-gap-md, 2rem);}.kt-accordion-id1937_5d7e73-41 .kt-accordion-panel-inner{border-top:1px solid rgba(0,0,0,0.1);border-right:0px solid transparent;border-bottom:0px solid transparent;border-left:0px solid transparent;border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:24px;border-bottom-left-radius:24px;background:var(--global-palette9, #ffffff);padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.kt-accordion-id1937_5d7e73-41 .wp-block-kadence-pane .kt-accordion-header-wrap .kt-blocks-accordion-header{border-top:0px solid #f2f2f2;border-right:0px solid #f2f2f2;border-bottom:0px solid #f2f2f2;border-left:0px solid #f2f2f2;border-top-left-radius:24px;border-top-right-radius:24px;border-bottom-right-radius:24px;border-bottom-left-radius:24px;background:var(--global-palette9, #ffffff);font-size:24px;font-weight:500;color:var(--global-palette3, #1A202C);padding-top:24px;padding-right:24px;padding-bottom:24px;padding-left:24px;}.kt-accordion-id1937_5d7e73-41:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id1937_5d7e73-41:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-icon-trigger:before{background:var(--global-palette3, #1A202C);}.kt-accordion-id1937_5d7e73-41 .kt-accordion-panel-inner, .kt-accordion-id1937_5d7e73-41 .kt-accordion-panel-inner h1, .kt-accordion-id1937_5d7e73-41 .kt-accordion-panel-inner h2, .kt-accordion-id1937_5d7e73-41 .kt-accordion-panel-inner h3, .kt-accordion-id1937_5d7e73-41 .kt-accordion-panel-inner h4, .kt-accordion-id1937_5d7e73-41 .kt-accordion-panel-inner h5, .kt-accordion-id1937_5d7e73-41 .kt-accordion-panel-inner h6{color:var(--global-palette3, #1A202C);}.kt-accordion-id1937_5d7e73-41:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger{background:var(--global-palette3, #1A202C);}.kt-accordion-id1937_5d7e73-41:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id1937_5d7e73-41:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:before{background:var(--global-palette9, #ffffff);}.kt-accordion-id1937_5d7e73-41 .kt-accordion-header-wrap .kt-blocks-accordion-header:hover, body:not(.hide-focus-outline) .kt-accordion-id1937_5d7e73-41 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible{color:var(--global-palette3, #1A202C);border-top-color:#eeeeee;border-top-style:solid;border-right-color:#eeeeee;border-right-style:solid;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:#eeeeee;border-left-style:solid;}.kt-accordion-id1937_5d7e73-41:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id1937_5d7e73-41:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:before, body:not(.hide-focus-outline) .kt-accordion-id1937_5d7e73-41:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion--visible .kt-blocks-accordion-icon-trigger:after, body:not(.hide-focus-outline) .kt-accordion-id1937_5d7e73-41:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:before{background:var(--global-palette3, #1A202C);}.kt-accordion-id1937_5d7e73-41:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger, body:not(.hide-focus-outline) .kt-accordion-id1937_5d7e73-41:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger{background:var(--global-palette3, #1A202C);}.kt-accordion-id1937_5d7e73-41 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible, .kt-accordion-id1937_5d7e73-41 .kt-accordion-header-wrap .kt-blocks-accordion-header.kt-accordion-panel-active{color:var(--global-palette3, #1A202C);border-top-color:#BE530B;border-top-style:solid;border-right-color:#BE530B;border-right-style:solid;border-bottom-color:#BE530B;border-bottom-style:solid;border-left-color:#BE530B;border-left-style:solid;}.kt-accordion-id1937_5d7e73-41:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id1937_5d7e73-41:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:var(--global-palette3, #1A202C);}.kt-accordion-id1937_5d7e73-41:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger{background:var(--global-palette3, #1A202C);}@media all and (max-width: 1024px){.kt-accordion-id1937_5d7e73-41 .kt-accordion-panel-inner{border-top:1px solid rgba(0,0,0,0.1);border-right:0px solid transparent;border-bottom:0px solid transparent;border-left:0px solid transparent;}}@media all and (max-width: 1024px){.kt-accordion-id1937_5d7e73-41 .wp-block-kadence-pane .kt-accordion-header-wrap .kt-blocks-accordion-header{border-top:0px solid #f2f2f2;border-right:0px solid #f2f2f2;border-bottom:0px solid #f2f2f2;border-left:0px solid #f2f2f2;font-size:19px;}}@media all and (max-width: 1024px){.kt-accordion-id1937_5d7e73-41 .kt-accordion-header-wrap .kt-blocks-accordion-header:hover, body:not(.hide-focus-outline) .kt-accordion-id1937_5d7e73-41 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible{border-top-color:#eeeeee;border-top-style:solid;border-right-color:#eeeeee;border-right-style:solid;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:#eeeeee;border-left-style:solid;}}@media all and (max-width: 1024px){.kt-accordion-id1937_5d7e73-41 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible, .kt-accordion-id1937_5d7e73-41 .kt-accordion-header-wrap .kt-blocks-accordion-header.kt-accordion-panel-active{border-top-color:#BE530B;border-top-style:solid;border-right-color:#BE530B;border-right-style:solid;border-bottom-color:#BE530B;border-bottom-style:solid;border-left-color:#BE530B;border-left-style:solid;}}@media all and (max-width: 767px){.kt-accordion-id1937_5d7e73-41 .kt-accordion-inner-wrap{display:block;}.kt-accordion-id1937_5d7e73-41 .kt-accordion-panel-inner{border-top:1px solid rgba(0,0,0,0.1);border-right:0px solid transparent;border-bottom:0px solid transparent;border-left:0px solid transparent;}.kt-accordion-id1937_5d7e73-41 .wp-block-kadence-pane .kt-accordion-header-wrap .kt-blocks-accordion-header{border-top:0px solid #f2f2f2;border-right:0px solid #f2f2f2;border-bottom:0px solid #f2f2f2;border-left:0px solid #f2f2f2;font-size:18px;}.kt-accordion-id1937_5d7e73-41 .kt-accordion-header-wrap .kt-blocks-accordion-header:hover, body:not(.hide-focus-outline) .kt-accordion-id1937_5d7e73-41 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible{border-top-color:#eeeeee;border-top-style:solid;border-right-color:#eeeeee;border-right-style:solid;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:#eeeeee;border-left-style:solid;}.kt-accordion-id1937_5d7e73-41 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible, .kt-accordion-id1937_5d7e73-41 .kt-accordion-header-wrap .kt-blocks-accordion-header.kt-accordion-panel-active{border-top-color:#BE530B;border-top-style:solid;border-right-color:#BE530B;border-right-style:solid;border-bottom-color:#BE530B;border-bottom-style:solid;border-left-color:#BE530B;border-left-style:solid;}}<\/style>\n<div class=\"wp-block-kadence-accordion alignnone accordion-section__accordion\"><div class=\"kt-accordion-wrap kt-accordion-id1937_5d7e73-41 kt-accordion-has-8-panes kt-active-pane-0 kt-accordion-block kt-pane-header-alignment-left kt-accodion-icon-style-arrow kt-accodion-icon-side-right\" style=\"max-width:none\"><div class=\"kt-accordion-inner-wrap\" data-allow-multiple-open=\"false\" data-start-open=\"0\">\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-1 kt-pane1937_5a7494-fc inner-tab accordion-section__accordion--inner\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Comment distinguez-vous un client fid\u00e8le d\u2019un client \u00e0 risque ?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><style>.kadence-column1937_a7b1e5-c0 > .kt-inside-inner-col{padding-top:24px;padding-right:24px;padding-bottom:24px;padding-left:24px;}.kadence-column1937_a7b1e5-c0 > .kt-inside-inner-col,.kadence-column1937_a7b1e5-c0 > .kt-inside-inner-col:before{border-top-left-radius:24px;border-top-right-radius:24px;border-bottom-right-radius:24px;border-bottom-left-radius:24px;}.kadence-column1937_a7b1e5-c0 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column1937_a7b1e5-c0 > .kt-inside-inner-col{flex-direction:column;}.kadence-column1937_a7b1e5-c0 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column1937_a7b1e5-c0 > .kt-inside-inner-col{background-color:var(--global-palette9, #ffffff);}.kadence-column1937_a7b1e5-c0 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column1937_a7b1e5-c0, .kadence-column1937_a7b1e5-c0 h1, .kadence-column1937_a7b1e5-c0 h2, .kadence-column1937_a7b1e5-c0 h3, .kadence-column1937_a7b1e5-c0 h4, .kadence-column1937_a7b1e5-c0 h5, .kadence-column1937_a7b1e5-c0 h6{color:#4c4c4c;}.kadence-column1937_a7b1e5-c0{position:relative;}@media all and (max-width: 1024px){.kadence-column1937_a7b1e5-c0 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column1937_a7b1e5-c0 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column1937_a7b1e5-c0\"><div class=\"kt-inside-inner-col\">\n<p>Gr\u00e2ce aux donn\u00e9es d\u2019identit\u00e9 et aux signaux comportementaux : fr\u00e9quence d\u2019achat, coh\u00e9rence des r\u00e9clamations, insights r\u00e9seau. L\u2019objectif : isoler les abus tout en prot\u00e9geant vos meilleurs clients.<\/p>\n<\/div><\/div>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-8 kt-pane1937_7702b1-65 inner-tab accordion-section__accordion--inner\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Comment rep\u00e9rer les justificatifs falsifi\u00e9s ?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><style>.kadence-column1937_632f02-91 > .kt-inside-inner-col{padding-top:24px;padding-right:24px;padding-bottom:24px;padding-left:24px;}.kadence-column1937_632f02-91 > .kt-inside-inner-col,.kadence-column1937_632f02-91 > .kt-inside-inner-col:before{border-top-left-radius:24px;border-top-right-radius:24px;border-bottom-right-radius:24px;border-bottom-left-radius:24px;}.kadence-column1937_632f02-91 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column1937_632f02-91 > .kt-inside-inner-col{flex-direction:column;}.kadence-column1937_632f02-91 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column1937_632f02-91 > .kt-inside-inner-col{background-color:var(--global-palette9, #ffffff);}.kadence-column1937_632f02-91 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column1937_632f02-91, .kadence-column1937_632f02-91 h1, .kadence-column1937_632f02-91 h2, .kadence-column1937_632f02-91 h3, .kadence-column1937_632f02-91 h4, .kadence-column1937_632f02-91 h5, .kadence-column1937_632f02-91 h6{color:#4c4c4c;}.kadence-column1937_632f02-91{position:relative;}@media all and (max-width: 1024px){.kadence-column1937_632f02-91 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column1937_632f02-91 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column1937_632f02-91\"><div class=\"kt-inside-inner-col\">\n<p>Nos \u00e9quipes utilisent l\u2019analyse documentaire et les m\u00e9tadonn\u00e9es pour d\u00e9tecter les falsifications ou incoh\u00e9rences dans les preuves de retour t\u00e9l\u00e9charg\u00e9es.<\/p>\n<\/div><\/div>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-7 kt-pane1937_7a6997-71 inner-tab accordion-section__accordion--inner\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Quelles actions entreprendre en cas d\u2019abus d\u00e9tect\u00e9 ?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><style>.kadence-column1937_d455d6-1e > .kt-inside-inner-col{padding-top:24px;padding-right:24px;padding-bottom:24px;padding-left:24px;}.kadence-column1937_d455d6-1e > .kt-inside-inner-col,.kadence-column1937_d455d6-1e > .kt-inside-inner-col:before{border-top-left-radius:24px;border-top-right-radius:24px;border-bottom-right-radius:24px;border-bottom-left-radius:24px;}.kadence-column1937_d455d6-1e > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column1937_d455d6-1e > .kt-inside-inner-col{flex-direction:column;}.kadence-column1937_d455d6-1e > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column1937_d455d6-1e > .kt-inside-inner-col{background-color:var(--global-palette9, #ffffff);}.kadence-column1937_d455d6-1e > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column1937_d455d6-1e, .kadence-column1937_d455d6-1e h1, .kadence-column1937_d455d6-1e h2, .kadence-column1937_d455d6-1e h3, .kadence-column1937_d455d6-1e h4, .kadence-column1937_d455d6-1e h5, .kadence-column1937_d455d6-1e h6{color:#4c4c4c;}.kadence-column1937_d455d6-1e{position:relative;}@media all and (max-width: 1024px){.kadence-column1937_d455d6-1e > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column1937_d455d6-1e > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column1937_d455d6-1e\"><div class=\"kt-inside-inner-col\">\n<p>Selon vos r\u00e8gles m\u00e9tier : \u00e9mission d\u2019un avoir, v\u00e9rification manuelle ou signalement. Notre plateforme s\u2019int\u00e8gre directement \u00e0 vos workflows de remboursement pour automatiser le traitement.<\/p>\n<\/div><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<\/div><\/div>\n\n<style>.kb-row-layout-wrap.wp-block-kadence-rowlayout.kb-row-layout-id1937_6aabdc-cd{margin-bottom:0px;}.kb-row-layout-id1937_6aabdc-cd > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id1937_6aabdc-cd > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id1937_6aabdc-cd > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:var( --global-content-width, 1172px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);padding-top:160px;padding-bottom:128px;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id1937_6aabdc-cd > .kt-row-layout-overlay{opacity:0.00;mix-blend-mode:normal;}.kb-row-layout-id1937_6aabdc-cd ,.kb-row-layout-id1937_6aabdc-cd h1,.kb-row-layout-id1937_6aabdc-cd h2,.kb-row-layout-id1937_6aabdc-cd h3,.kb-row-layout-id1937_6aabdc-cd h4,.kb-row-layout-id1937_6aabdc-cd h5,.kb-row-layout-id1937_6aabdc-cd h6{color:var(--global-palette9, #ffffff);}.kb-row-layout-id1937_6aabdc-cd .kt-row-layout-bottom-sep{height:100px;}.kb-row-layout-id1937_6aabdc-cd .kt-row-layout-bottom-sep svg{width:100%;}.kb-row-layout-id1937_6aabdc-cd .kt-row-layout-bottom-sep svg{fill:#ffffff!important;}@media all and (max-width: 1024px){.kb-row-layout-id1937_6aabdc-cd > .kt-row-column-wrap{row-gap:var(--global-kb-gap-lg, 4rem);padding-top:100px;padding-bottom:100px;grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 1024px){.kb-row-layout-id1937_6aabdc-cd .kt-row-layout-bottom-sep{height:px;}}@media all and (max-width: 1024px){.kb-row-layout-id1937_6aabdc-cd .kt-row-layout-bottom-sep svg{width:%;}}@media all 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style=\"background-color:#7a05e3; background-image:url(https:\/\/www.oneytrust.com\/wp-content\/uploads\/2025\/08\/Union.png); background-size:contain; background-position:right center; background-repeat:no-repeat;\"><\/div><\/div><\/div><\/div><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top kb-theme-content-width\">\n<style>.kadence-column1937_6db7d4-ea > .kt-inside-inner-col{display:flex;}.kadence-column1937_6db7d4-ea > .kt-inside-inner-col,.kadence-column1937_6db7d4-ea > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column1937_6db7d4-ea > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column1937_6db7d4-ea > .kt-inside-inner-col{flex-direction:column;align-items:center;}.kadence-column1937_6db7d4-ea > .kt-inside-inner-col > 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class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading1937_c83ddf-bd, .wp-block-kadence-advancedheading.kt-adv-heading1937_c83ddf-bd[data-kb-block=\"kb-adv-heading1937_c83ddf-bd\"]{margin-bottom:var(--global-kb-spacing-xs, 1rem);text-align:left;line-height:1.2;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading1937_c83ddf-bd mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading1937_c83ddf-bd[data-kb-block=\"kb-adv-heading1937_c83ddf-bd\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading1937_c83ddf-bd, .wp-block-kadence-advancedheading.kt-adv-heading1937_c83ddf-bd[data-kb-block=\"kb-adv-heading1937_c83ddf-bd\"]{font-size:var(--global-kb-font-size-xxl, 4rem);}}<\/style>\n<h2 class=\"kt-adv-heading1937_c83ddf-bd wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading1937_c83ddf-bd\">D\u00e9couvrez comment Oneytrust bloque la fraude aux retours et remboursements \u2014 sans bloquer vos clients fid\u00e8les<\/h2>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading1937_1c12da-1c, .wp-block-kadence-advancedheading.kt-adv-heading1937_1c12da-1c[data-kb-block=\"kb-adv-heading1937_1c12da-1c\"]{margin-bottom:var(--global-kb-spacing-sm, 1.5rem);text-align:left;font-size:16px;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading1937_1c12da-1c mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading1937_1c12da-1c[data-kb-block=\"kb-adv-heading1937_1c12da-1c\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<p class=\"kt-adv-heading1937_1c12da-1c wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading1937_1c12da-1c\">Une protection intelligente qui s\u00e9curise vos remboursements tout en gardant une exp\u00e9rience client fluide.<\/p>\n<\/div><\/div>\n\n\n<style>.kadence-column1937_49e228-93 > .kt-inside-inner-col{display:flex;}.kadence-column1937_49e228-93{max-width:530px;margin-left:auto;margin-right:auto;}.wp-block-kadence-column.kb-section-dir-horizontal:not(.kb-section-md-dir-vertical)>.kt-inside-inner-col>.kadence-column1937_49e228-93{-webkit-flex:0 1 530px;flex:0 1 530px;max-width:unset;margin-left:unset;margin-right:unset;}.kadence-column1937_49e228-93 > .kt-inside-inner-col{padding-top:20px;padding-right:20px;padding-bottom:20px;padding-left:20px;}.kadence-column1937_49e228-93 > .kt-inside-inner-col,.kadence-column1937_49e228-93 > .kt-inside-inner-col:before{border-top-left-radius:24px;border-top-right-radius:24px;border-bottom-right-radius:24px;border-bottom-left-radius:24px;}.kadence-column1937_49e228-93 > 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