Accessibility Commitments

Oneytrust is committed to making its websites (internet, intranet, and extranet), mobile applications, software solutions, and digital urban equipment accessible in accordance with Article 47 of French Law no. 2005-102 of 11 February 2005 and in line with the ambitions and commitments of the BPCE Group to which it belongs.

Currently, the BPCE Group is implementing a programme aimed at strengthening digital accessibility, one of whose key components is the development of a multi-year accessibility plan for 2025–2027, common to all its entities.

Declaration of Non-Compliance with the RGAA

This temporary declaration applies to the website www.oneytrust.com.

Compliance Status

This website is non-compliant with the RGAA (General Accessibility Improvement Framework) – version 4.1.2 due to the absence of an audit allowing its compliance level to be assessed.
If a redesign or decommissioning of the website is planned, no action will be undertaken.

Preparation of This Declaration

This declaration was prepared on 04/02/2026.

As part of a continuous improvement approach to digital accessibility, Oneytrust monitors the compliance of its digital services with regulatory transparency requirements.
If this accessibility declaration expires, an RGAA compliance audit will be scheduled to renew it as soon as possible.

Feedback and Contact

If you are unable to access content or a service on this website, you may contact us using one of the methods below and describe the issue you are encountering:

  • Write to us at the following email address: contact.accessibilite@oneytrust.com

Recourse Procedures

  1. You have identified one or more breaches of digital accessibility regulations on this website (accessibility issues, missing mandatory declarations, etc.).
  2. You have contacted us to inform us.You have not received a satisfactory response.

In such cases, you may:

Contact Arcom

To report one or more accessibility regulation breaches, go to the contact form on Arcom’s website.

Refer the Matter to the Défenseur des droits (Rights Defender)

To assert your rights regarding accessibility issues you have encountered:

  • You may contact the delegate for your region using the directory of the Défenseur des droits.
  • You may fill in the complaint form of the Défenseur des droits by selecting the topics “I am a victim of discrimination,” then “Private goods and services,” and finally “Disability.”
  • You may send a free postal letter (no stamp required) to the following address:

Défenseur des droits
Libre réponse 71120
75342 Paris CEDEX 07